Add Property Units

Units are the individual spaces within your property — apartments, condos, townhouses, parking spots, or storage areas. You must add units before you can assign residents to them.

What you'll need

• A property already created in Propty
• A list of your unit numbers (for example: 101, 102, 103, PH-1)

Adding a Single Unit

Step 1: Go to the Units page

In the sidebar, click Units under your property name.

Step 2: Click "Add Unit"

Click the Add Unit button in the top-right corner of the page.

A dialog will appear with the unit form.

Step 3: Fill in the unit details

Enter the following information:

1. Unit Number (required) — The identifier for this unit. This can be a number like "101" or a label like "PH-A" or "Unit 5". Must be unique within the property.
2. Floor (optional) — The floor number or name (for example, "1", "Ground", "Penthouse").
3. Building (optional) — If your property has multiple buildings, enter the building name (for example, "Tower A", "Building 2").
4. Type — Select the unit type:
   • Residential — Standard living unit (default)
   • Commercial — Commercial or retail space
   • Parking — Parking spot
   • Storage — Storage unit
   • Common — Common area (cannot be assigned to residents)

Step 4: Save the unit

Click the Add Unit button at the bottom of the dialog. A confirmation message will appear, and the new unit will be added to the list.

Repeat these steps for each unit in your property.

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Understanding the Units Table

The units table shows the following columns:

Column	Description
Unit	The unit number
Floor	The floor number or name
Building	The building name (if applicable)
Type	Residential, Commercial, Parking, Storage, or Common
Status	Vacant (no residents), Occupied (has residents), or Maintenance
Residents	The number of residents assigned to this unit

You can search for units by number, and filter by status or type using the filter controls above the table.

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Editing a Unit

1. Click the three-dot menu (...) on the right side of a unit's row.
2. Select Edit.
3. A panel will slide in from the right with all the unit's details.
4. Make your changes and click Save.

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Deleting a Unit

1. Click the three-dot menu (...) and select Delete.
2. A confirmation dialog will appear. Click Delete to confirm.

Note: You cannot delete a unit that has residents assigned to it. Remove the residents first.

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Troubleshooting

Problem	Solution
"Unit number already exists" error	Each unit number must be unique within a property. Check if this unit was already added.
Can't see the Add Unit button	You may not have manager access to this property. Contact your organization manager.
Need to add many units at once	Use the Import feature on the Residents page or contact support for bulk unit import.
Wrong unit type selected	Edit the unit using the three-dot menu and change the type.