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Notice History

Your property manager sends notices to communicate important information about your property — maintenance schedules, policy updates, meeting invitations, and more. All notices sent to you are available in the resident portal.

What You'll Need​

  • A Propty resident account with access to the portal

Steps​

1. Log In to the Portal​

Go to app.propty.io and log in with your email address.

2. Open Notices​

From the portal sidebar, click Notices. You will see a list of all notices sent to you, with the most recent ones at the top.

Notices list in portal

The page shows:

  • The notice title
  • Who sent it
  • The date it was sent
  • Whether you have viewed it (unread notices may appear highlighted)

3. Filter notices​

Use the filter options to narrow the list:

  • All — show all notices
  • Unread — show only notices you haven't opened yet

4. Read a notice​

Click on any notice to open the full detail page. You will see:

  • The complete email content with formatting
  • Any attached files (available for download)
  • The date and time the notice was sent

Notice detail page

5. Download attachments​

If the notice has attachments, they appear below the content. Click on any attachment to download it to your device.

Email and SMS notifications​

When your property manager sends you a notice:

  • You will receive an email with the full notice content
  • If SMS is enabled, you may also receive a text message with a short summary
  • The full notice is always available in the portal, even if you miss the email or text

Troubleshooting​

I didn't receive an email notification​

  • Check your spam or junk folder — the email may have been filtered.
  • Make sure your email address is correct in your profile settings.
  • The notice is still viewable in the portal even if the email was not delivered.

I can't find a notice I know was sent​

  • Make sure the filter is set to All (not Unread only).
  • Notices are only visible to the recipients selected by the property manager. If the notice was sent to a specific group (e.g., owners only) and you are a tenant, you may not have been included.

The notice content looks different from the email​

  • The portal shows the same content as the email but may render formatting slightly differently depending on your browser. The information is identical.

Can I reply to a notice?​

  • Notices are one-way communications. If you need to respond, contact your property manager directly through the contact information on your account page.