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Submit ARC Requests

If you want to make changes to your unit's exterior, landscaping, fencing, or other controlled areas, you need to submit an Architectural Review Committee (ARC) request for approval from your property management.

What You'll Need​

  • A Propty resident account with portal access
  • Details about the modification you want to make

Steps​

1. Log in to the portal​

Go to app.propty.io and log in with your email address.

2. Go to ARC Requests​

From the portal sidebar, click ARC Requests. You will see a list of your previous requests (if any).

ARC requests list

3. Click "New Request"​

Click the New Request button at the top of the page. If you have no previous requests, you can also click the button in the empty state.

4. Fill in the request form​

Enter the following information:

  1. Title (required) — A short description of the change you want to make.

    Examples:

    • "Replace front door"
    • "Add privacy fence in backyard"
    • "Paint exterior trim — new color"

  2. Category (required) — Select the type of modification:

    • Exterior Modification
    • Landscaping
    • Fencing
    • Painting
    • Solar Panels
    • Other

  3. Description (required) — Provide a detailed description of the proposed changes. Include materials, colors, dimensions, and any other details the committee will need to make a decision.

  4. Estimated Cost (optional) — Enter the estimated cost of the project in dollars.

  5. Proposed Start Date (optional) — When you plan to start the work.

  6. Proposed End Date (optional) — When you expect the work to be completed.

ARC submit form

tip

The more detail you provide, the faster the committee can make a decision. Include specifics about materials, colors, and contractors if applicable.

5. Submit the request​

Click the Submit Request button. You will see a success message and be redirected to your ARC requests list.

Tracking Your Request​

After submitting, your request will appear in the ARC requests list with its current status:

StatusMeaning
SubmittedYour request has been received and is waiting for review
Under ReviewThe committee is actively reviewing your request
ApprovedYour request has been approved — you may proceed
Approved with ConditionsApproved with specific conditions you must follow
DeniedYour request has been denied

Click on any request to see the full details, including the committee's decision and any conditions.

Troubleshooting​

I don't see the ARC Requests page​

  • ARC requests may not be available for your property. Contact your property manager for more information.

My request was denied​

  • Review the reason provided by the committee. You may be able to submit a new request with modifications that address their concerns.

I need to change my request after submitting​

  • Submitted requests cannot be edited. Contact your property manager if you need to make changes, or submit a new request with the updated information.

I haven't heard back about my request​

  • Check the status of your request on the ARC Requests page. If it still shows Submitted, the committee has not yet started their review. Contact your property manager if it has been an extended period.